oven & cooker

repair

faqs

home appliances

Oven & Cooker FAQs

Got a question about any of our oven & cooker repair services? Whether you want to find out more about pricing, the terms of our services, the types of oven & cooker repair or even if we cover your local area, we're here to help. Check out our list of frequently asked questions below, or if you want to talk to a member of our team feel free to give us a call on 0333 733 1234.

Repair FAQs

What brands of Ovens and cookers can you repair?

From Rangemaster to Hotpoint, AEG to Fisher and paykel, there are very few brands we cannot repair. Take a look at our appliance brand page for more information. 

Why is my oven burning my food?

Your oven burning your food is most likely down to a faulty thermostat. Your thermostat may need its batteries changing or even just cleaned. If you are unsure how to do this, we recommend that you get hold of a technician, book your repair today with Go Assist.

Where are your engineers located?

We have a nationwide network of engineers all over the UK. No matter where you may be based we will aim to get an engineer, electrician, or plumber out to you for a same-day or next-day appointment with no problem. 

Why isn’t my oven heating up?

The most common reason for an oven, not heating is a faulty igniter or heating element.

Why won't my oven heat to the right temperature?

This is most likely due to a fault with the temperature sensor, gas igniter or heating element. One simple check you could make before calling out a technician is to make sure the temperature sensor isn’t touching the inside of the oven.

How do I look after my oven?

Cleaning your oven may be your most hated task in and around the house, and many of us will put it off as long as possible. However, one of the most important things to do when looking after your cooker is to prevent any build-up as the longer you leave it the worse it will get. A few simple steps you can follow are:

  1. Wipe up oven spills immediately
  2. Have professional oven cleans every 6-12 months
  3. Use an oven liner
  4. Use a roasting bag
  5. Give your oven quick regular cleans
What other services do you offer other than repairs?

At Go Assist we offer appliance repairs, electrical and plumbing repairs, installations, and replacements. Alongside pest control, handyman and locksmith services.

What is a combination oven?

A combination oven allows you to cook with steam, hot air or a combination of both.

Why is the fan in my oven so noisy?

Noisy oven fans can be the result of a loose blade or fixing nut. To fix this you can tighten any loose screws or bolts. If this doesn’t do the trick contact, Go Assist today.

Why isn't my oven door closing properly?

This could be because the hinges are catching or are getting a little old. If this is the case, they will need replacing.

My oven keeps tripping the electrics ?

This could be due to a faulty oven or cooker, contact Go Assist today to fix your faulty oven.

Is it better to just replace my broken appliance?

No! Your appliances have a minimum lifespan of 10 years. Don’t throw away money on a new appliance when one of our experts can repair it quickly and affordably.