All the updates you need, in one place
At Go Assist, we're committed to enhancing your repair experience, ensuring it's efficient and hassle-free. Alongside our brand new look, we're also thrilled to unveil our latest innovation – Track My Repair – a feature designed to keep you informed at every stage of your repair journey.
Gone are the days of uncertainty and waiting for updates. With Track My Repair, you're empowered with real-time insights into the status of your repair.
What is Track My Repair?
Track My Repair is an exclusive feature for Go Assist customers, offering unparalleled visibility into the progress of your repair. It's your personal window into our repair process, providing updates and notifications every step of the way.
Key features and benefits
Comprehensive tracking: We're proud to be the first appliance repair company to offer such a feature. Track My Repair allows you to monitor your repair from start to finish. Whether it's knowing when your engineer is scheduled to arrive or tracking the delivery of replacement parts, you'll have all the information you need at your fingertips.
Stay informed, hassle-free: Say goodbye to long waits on hold or endless call queues. With Track My Repair, you'll receive instant email notifications every time the status of your repair changes. No more guesswork – you'll always know exactly what's happening with your repair.
Live chat support: Have a question or need further assistance? Our live chat feature is just a click away. Connect directly with our team for immediate assistance, ensuring a smooth and seamless experience from start to finish.
Direct engineer contact: Sometimes, you might want to speak directly with the engineer handling your repair. With Track My Repair, you'll have access to their contact details, enabling you to communicate with them directly if needed.
Convenience at your fingertips: Track My Repair puts all the information you need in the palm of your hand. Whether you're at home or on the go, you can stay connected and informed about your repair status with ease.
How does it work?
Using Track My Repair is simple. Once you've made your booking with us, you'll receive a link to track your repair status. From there, you'll receive regular updates via email, detailing the progress of your repair.
Experience the difference with Track My Repair
At Go Assist, we're dedicated to redefining the repair experience for our customers. With Track My Repair, you can bid farewell to uncertainty and hello to transparency and convenience. Experience the difference for yourself – book your repair with us today and discover the future of hassle-free repairs.