A Guide to Fixing a Washer Machine Leaking Water
That sinking feeling when you spot a puddle spreading out from under your washing machine is one no homeowner wants. It’s a common problem, but a stressful one nonetheless. Acting fast can be the difference between a simple fix and a major headache.
What to Do When Your Washing Machine Is Leaking
Before you try to find the source of the leak, your first priority must be safety. Water and electricity are a dangerous mix.
First, unplug the appliance at the wall socket. This immediately removes the risk of an electric shock. Once that’s done, you need to shut off the water supply to the machine to stop any more water from escaping. If you’re not sure how, our guide on how to turn off your water mains can walk you through it.
Even a small leak is a clear sign that something’s wrong. Ignoring it is a surefire way to end up with bigger problems like mould growth or serious damage to your flooring.
Finding the Source of the Leak
Once you’ve made the area safe, it’s time to find the source. Where the water is pooling is usually the biggest clue to what’s gone wrong. A quick, systematic check is the best way to get to the bottom of it.
Start with the most common culprits. Puddles behind the machine often point to the fill or drain hoses. Check them – sometimes, simply tightening a loose connection is all it takes.
Pro Tip: Grab a torch to get a proper look behind and under your machine. If you’re dealing with a slow drip, a bit of dry paper towel is brilliant for tracing the moisture back to its source.
If the puddle is at the front, check the door seal. Look for any small tears, cracks, or built-up grime that’s stopping it from sealing properly. Water spilling from the dispenser drawer could signal a blockage there.
A leak from underneath the machine can be more serious, possibly pointing to an issue with the pump or an internal hose. It could also be a blocked waste pipe causing water to back up. If you suspect that’s the issue, our guide explains how to unblock a washing machine waste pipe.
Common Causes and Simple DIY Fixes
Many washing machine leaks are caused by simple issues you can often sort out yourself with basic tools like a screwdriver or a pair of pliers.
One of the most frequent offenders is the pair of hoses at the back. Vibrations from the spin cycle can cause the fill and drain hoses to work themselves loose. Another common culprit is the rubber washers inside the connections, which can perish and crack over the years. Check the connections are hand-tight. If they still drip, you may need a new washer.
Check the Door Seal and Filter
The large rubber gasket around the door can collect hair, lint, and gunk. If enough builds up, it can prevent the door from forming a watertight seal, leading to drips. Often, a quick wipe-down with a damp cloth is all it takes to solve the problem.
While you're there, check your machine's drain pump filter. A serious clog here will cause water to back up and find its way out wherever it can.
Quick Leak Diagnosis Guide
To help you get straight to the point, here's a quick reference table.
| Symptom (Where/When You See Water) | Likely Cause | Potential DIY Fix | When to Call Go Assist |
|---|---|---|---|
| Water pooling at the back | Loose fill or drain hoses | Check connections, tighten them, and replace internal rubber washers if needed. | If hoses are split or cracked, or if the connection points on the machine itself are damaged. |
| Drips from the front door | Dirty or damaged door seal (gasket) | Clean the seal thoroughly with a damp cloth, removing any trapped debris. | If the seal is torn, mouldy beyond cleaning, or has lost its shape. |
| Water underneath, especially during drain cycle | Clogged drain pump filter | Locate, unscrew (have a towel ready!), and clean the filter of any obstructions. | If the leak continues after cleaning the filter, or if the filter housing is damaged. |
| Water seems to be coming from inside the machine | Internal hose leak or a cracked drum | This requires opening the machine's casing, which is best left to an expert. | As soon as you suspect an internal leak, to avoid water damage and electrical hazards. |
This table covers common scenarios, but if you're ever in doubt, it’s always safer to get a professional opinion.
When Should You Call in a Go Assist Engineer?
While many washing machine leaks are simple DIY fixes, some jobs are best left to the experts. If you've run through the common culprits and are still facing a puddle, or you suspect something more serious, it’s time to call for help.
Issues like a cracked internal drum, a failing water pump, or a faulty tub seal aren't typical DIY tasks. These repairs often demand specialised tools and a deep understanding of how your machine works. Trying to tackle them without the right know-how can turn a manageable problem into a more expensive one.
A professional repair isn't just about stopping the leak. It's about protecting your appliance, preventing future water damage, and making sure everything is electrically safe.
This is exactly where our brand-certified Go Assist engineers come in. For those complex leaks, booking a professional is the safest and most effective solution. If you're unsure whether your issue is a simple fix or something bigger, it's worth knowing the signs your washing machine needs a professional repair.
How to Prevent Future Washing Machine Leaks
Prevention is better than cure. The best way to deal with a leaky washing machine is to stop it from happening in the first place. A few proactive habits can save you a world of future hassle. Think of it as a quick MOT for your appliance.
Your Proactive Maintenance Checklist
- Inspect the Hoses: Every few months, check the fill and drain hoses for any bulges, cracks, or signs of brittleness that could signal an impending failure.
- Wipe Down the Gasket: After you’ve finished your laundry for the day, give the rubber door seal a quick wipe with a dry cloth. This removes moisture and debris that can cause the seal to degrade.
- Clear Out the Filter: The drain pump filter catches lint, coins, and other items. To prevent clogs, it’s a good idea to clean it out every three to four months.
Still Got Questions?
A leaking washing machine can be a real head-scratcher. Here are a few common questions we hear all the time.
Is a Small Leak a Big Deal?
Yes. It's tempting to put a towel down and forget it, but even the tiniest drip can cause expensive damage over time. Water seeping under your flooring can rot skirting boards and create a perfect damp spot for mould. Tackle any leak, no matter how small, as soon as you spot it.
Could I Be Using Too Much Detergent?
Surprisingly, yes. Using too much soap creates a mountain of suds that your machine can't handle. The foam has to go somewhere, and it's usually out of the dispenser drawer. This is especially common with modern high-efficiency (HE) machines. Always stick to the recommended amount.
How Much Will a Fix Cost?
The cost to fix a leaking washing machine varies. It might be something simple like tightening a hose, which costs nothing. On the other hand, if a major part like the water pump or drum bearing has failed, you could be looking at a more significant repair bill.
If you’ve tried the basics and are still staring at a puddle, don't risk causing more damage. The expert engineers at Go Assist are on hand for fast, reliable, and affordable appliance repairs. You can book your local engineer online in just a few clicks.
