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electric hob repairs

Hob Repair FAQs

Got a question about any of our hob repair services? Whether you're looking to understand our pricing, the scope of our services, the types of hobs we repair, or if we cover your area, we're here to assist. Explore our list of frequently asked questions below for comprehensive information. If you prefer to speak directly with a member of our team, don't hesitate to give us a call on 0333 733 1234.

Repair FAQs

How do I book a hob repair?

Booking your hob repair is simple! Just complete our online form, select a repair date and one of our appliance engineers will be with you ASAP, to get your hob up and running again.

You can book a repair online now to get an affordable quote in seconds!

Where are your engineers located?

We have a nationwide network of engineers all over the UK. No matter where you are based, we aim to get an engineer, electrician, or plumber out to you for a same-day or next-day appointment with no problem.

Why wont my hob won’t turn on?

If the hobs elements aren’t working, there may be a loose connection somewhere on the cable. Alternatively, the fuse may have blown, or your circuit may have tripped.  To prevent any further damage to your electric or gas hob contact Go Assist today.

What brands of Hob can you repair?

There are very few brands we cannot repair. Take a look at our appliance brand page for more information.

How much does it cost to repair a hob?

Our prices start from £89 - but can vary depending on the service required. We're proud to be transparent and upfront about the price of our services.

Book online today to get an instant hob repair quote!

How do I clean my hob?

To clean your hob, first ensure it's turned off and completely cooled. For ceramic or induction hobs, use a non-abrasive cleaner; for gas and electric hobs, warm soapy water or a dedicated cleaner works best. Gently scrub with a soft sponge, and dry thoroughly to prevent streaks and watermarks. For stubborn stains, use a hob scraper carefully. Regular maintenance will keep your hob looking new and functioning efficiently.

For an in-depth step-by-step guide on how to clean your hob, check out our blog

What other services do you offer other than repairs?

At Go Assist we offer appliance repairs, electrical and plumbing repairs, installations, and replacements. Alongside pest control, handyman and locksmith services.

Why won't my hob stay on?

The most common cause of this is a blocked or dirty burner.  Luckily this is a part that is easily cleaned. To do a thorough clean of your burners leave them in warm water and soap for 30 minutes and use a toothbrush to scrub away any built-up debris.

Why does an E symbol keep flashing on the hob controls?

On most electric hobs the ‘E’ symbolises a switch being continually pressed. You could try cleaning the hob to remove any dirt or debris that has accumulated that may be affecting the switch. If this doesn’t work try resetting the electric hob at the wall. Alternatively, call a professional to repair your broken-down hob.

Why is part of my hob ring not heating up?

If one area of your hob isn’t heating up it is most likely something to do with the wire being damaged or broken. Our hob repair experts can examine this by testing the element using a multimeter.

Why won’t my hob light?

If your gas hob won't light, it could be due to a clogged burner, a faulty igniter, or an issue with the gas supply. Ensure the burner is clean and dry, check that the igniter is sparking, and confirm the gas valve is open. If the problem persists, we recommend booking a repair with Go Assist. 

Is it better to just replace my broken appliance?

No! Your appliances have a minimum lifespan of 10 years. Don’t throw away money on a new appliance when one of our experts can repair it quickly and affordably.