Pest
Control
FAQs

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Your questions answered

Got a question about our pest control services? Whether it's about pricing, our terms, the infestations we treat or whether we cover your area, we're here to help. Check out our frequently asked questions below, or call our team on 0333 733 1234.

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0333 733 1234

What types of pests can you treat?

Our pest control experts offer treatments for most common household pests. To find out more about how we operate, take a look at our pest control page.

  • Rodents – rats, mice and squirrels
  • Insects – wasps, ants, flies and cockroaches
  • Parasites – fleas and bed bugs

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Common pest control questions

Do you offer same-day service?
Yes. Our experts are nationwide, so we can offer a fast response with same-day service if required.

I think I have rats in my loft. Can you help?
Of course. On arrival, we'll look for proofing issues that might let rats into the house, such as gaps or holes around pipes. Once we've completed a full survey and found where they're coming from, we'll get to work controlling the infestation.

Are your pest control experts qualified?
Absolutely. All our pest control experts are trained through the BPCA (British Pest Control Association) and hold the RSPH Level 2 certificate in pest control.

What kind of properties do you work with?
Our services are suitable for homeowners and landlords alike.

I clean my home regularly but still have pests. Why?
Most pests come into your home looking for food, water and shelter, not dirt. Some can fit through the tiniest holes and cracks, so infestations can happen in the cleanest of properties.