Reviews
We openly solicit reviews from our customers and are very proud of the feedback we receive. Listening to our customers through reviews and complaints helps us to make our repair services better.
The Go Assist reviews above are completely independent, from our feedback partner ‘Reviews.co.uk’. Go Assist believes in complete transparency, and as such we publish these reviews to our website for everyone to see.
Take a look at our latest customer service reviews and appliance repair reviews.
Charlotte
VERIFIED BUYER
Overall Rating
Posted 1 month ago
Sam
VERIFIED BUYER
Overall Rating
"after reading so many negative comments I was really worried so I called Go Assist and asked if I could have a refund- They sent an engineer out today and he has fixed my fridge freezer. Thank you so much will be using again if I ever need to"
Posted 8 months ago
AJ
VERIFIED BUYER
Overall Rating
"Fast and friendly service"
Posted 1 year ago
VERIFIED BUYER
Overall Rating
"Easy to book and good price."
Posted 1 year ago
Frédérique J.
VERIFIED BUYER
Overall Rating
"Very easy website to navigate through, explaining all options very clearly (conversely, my manufacturer's website was incredibly complicated and I gave up). Affordable options too, and good availbility of repair dates. Thumbs up from me!"
Posted 1 year ago
VERIFIED BUYER
Overall Rating
"Simple easy to book."
Posted 1 year ago
VERIFIED BUYER
Overall Rating
"So far so good - need to wait to see if engineers turn up and mend but happy to get someone before Christmas and it was quick."
Posted 1 year ago
KEVIN murphy
VERIFIED BUYER
Overall Rating
"Great company to deal with. Nice and clear easy to understand.would recommend again."
Posted 1 year ago
Richard
VERIFIED BUYER
Overall Rating
"Fast and reliable in our time of need in the run up to Xmas."
Posted 1 year ago
Siew Mayersbeth
VERIFIED BUYER
Overall Rating
"Daryl Boden, the engineer, arrived 5 mins early. He was there for 55 mins to fix what seemed to be an impossible task. I’m very happy with the service from start to finish. All for a fixed fee of £69 ."
Posted 1 year ago
"Big thank you to Marcel who came to look at our broken Dyson and then observed other issues with our appliances that could be easily remedied. He went the extra mile and was very polite and professional."