Reviews
We openly solicit reviews from our customers and are very proud of the feedback we receive. Listening to our customers through reviews and complaints helps us to make our repair services better.
The Go Assist reviews above are completely independent, from our feedback partner ‘Reviews.co.uk’. Go Assist believes in complete transparency, and as such we publish these reviews to our website for everyone to see.
Take a look at our latest customer service reviews and appliance repair reviews.
Anonymous
VERIFIED BUYER
Overall Rating
Posted 2 days ago
Anonymous
VERIFIED BUYER
Overall Rating
"Very helpful lady on the phone. Clearly explained the process and all my options."
Posted 3 days ago
Lee Phillips
VERIFIED BUYER
Overall Rating
"Helpful customer service polite and friendly"
Posted 4 days ago
Sarah Norman
VERIFIED BUYER
Overall Rating
"Helpful person on the phone"
Posted 4 days ago
Dougal Brown
VERIFIED BUYER
Overall Rating
"The advisor I spoke to provided an excellent service, very customer focused ensured that I understood all aspects of the policy I purchased which persuaded me to take out additional cover for another appliance."
Posted 6 days ago
Larry Morgan
VERIFIED BUYER
Overall Rating
"Easy to set up, anticipate a positive outcome going on previous experience"
Posted 6 days ago
Andrew Bunce
VERIFIED BUYER
Overall Rating
"Clearly and well explained service, so far!"
Posted 6 days ago
Margaret Owens
VERIFIED BUYER
Overall Rating
"GoAssist helped me to plan and book the repair of my washing machine and dishwasher in a timely manner. GoAssist introduced me to an affordable monthly warranty direct debit scheme to help me with the cost of any future breakdown/repairs of my appliances. The follow up contact to arrange dates for the engineer to visit was quick. Great service."
Posted 1 week ago
Brian Miller
VERIFIED BUYER
Overall Rating
"Very knowledgeable and extremely thorough to help with my enquiry as it was my first time of using online repairers."
Posted 1 week ago
Pat Haas
VERIFIED BUYER
Overall Rating
"Very efficient and clear information about their services."
Posted 1 week ago
"Great, friendly costumer service."