Have you got a broken appliance? Our appliance engineers offer toilet repairs at low prices and are here to help fix and service your appliances.
Let’s be honest about it. A broken appliance is a pain. It is going to cost you time and money putting it right, not to mention the inconvenience of not having that particular piece of equipment in working order for a while (particularly problematic for things like fridges, freezers and boilers).
Unless you decide straight off to ditch the faulty appliance and buy a new one (an expensive solution), you are probably going to have to call out an engineer to carry out repairs. But that raises a whole new set of questions - how long will you have to wait for someone to get out to you? Will they be able to repair it straight away, or will they have to order parts? Will they be able to repair it at all?
For anyone with a broken appliance, speed, efficiency and reliability are what distinguishes a great repair service. To increase your likelihood of getting all three first time, here are our top five must-have service features to look out for when deciding who to book.
Top 5 must-have service features
1. Manufacturer approved engineers
You might not think there is much different from one brand of dishwasher or fridge freezer to the next. And while it is true on a basic level that if you know how to repair one washing machine, you can repair them all, there are good reasons to look for an engineer who is certified by the manufacturer of your brand. For one, it is an indication of their professional credentials. For another, it means they will be well-versed in the most common faults that affect that type of appliance, increasing the likelihood of a rapid repair.
2. Local service
There are lots of large national repair service operators these days. The way they are set up has clear attractions to customers - they are easy to find and offer a slick, professional, convenient booking service. But have a look to see where their engineers are actually based. If technicians are having to travel to look at your appliance, this will increase wait times and costs. Services that make use of local engineers will always come out on top in terms of speed and efficiency.
3. Full guarantee on repairs
It is important to pay attention to the length and level of the guarantee being offered on any repairs carried out. The only thing worse than an appliance breaking down again soon after you’ve had someone out to fix it is to discover that you will have to pay for repairs all over again. What you want is a service that offers a full guarantee on parts and labour, meaning they will rectify any subsequent issues free of charge. At Go Assist, we offer this guarantee for 12 months, providing warranty-like peace of mind for a whole year after our engineers have attended.
4. No fix, no fee
There is nothing more frustrating for customers than paying a technician’s call-out fee and being billed for their time as they take your appliance apart, only to be told it is beyond repair. It feels like you have spent money for nothing. That is why finding a provider that promises no fix, no fee bookings make so much sense.
5. Fixed price repairs
Finally, another constant frustration for people booking repair engineers for their appliance is that they are quoted one price at the start, but then end up getting billed something much higher. There are countless excuses given - the work took longer than expected, expensive parts were required. But from the customer’s point of view, all you want is the clarity that the price you are quoted upfront is more or less what you will end up paying. That is why fixed price repairs are so appealing.
At Go Assist, we are proud to say that we offer all of the above, working with a nationwide network of approved professional engineers for all the major brands for a fast, efficient local service. As stated, we offer a 12-month full guarantee on all parts and labour, and fantastic no fix, no fee and fixed price repair services on qualifying appliances and brands. Get an instant online quote today to find out exactly how many boxes we can tick for you!
Fast Reliable Repairs With Go Assist
For fast, reliable and affordable appliance repairs by a qualified plumber in your local area, Call Go Assist today or book your expert repair in minutes today.