We've got a new look!
...and some exciting new features
We're proud to unveil the fresh new face of Go Assist, embodying our enduring commitment to quality, reliability, and expertise. Our new look not only reflects our core values but also injects a touch of personality into every interaction. With the introduction of exciting features like Go Tracker and expanded membership benefits, we're dedicated to enhancing your experience and showing our appreciation for your loyalty.
Whether you're a longstanding member or new to our services, we're excited to continue serving you with excellence. Welcome to the new era of Go Assist!
Why the new look?
Since we were founded in 2013, our business and service has evolved continuously, and we’re proud of the fact that we’re still running on the core values today, that we were built on back then: Quality workmanship, reliable service and boundless knowledge.
We recognise that consistency for our valued members and customers is key, which is where the decision to refresh our appearance began. We wanted to ensure that the information you need is not only easily accessible, but also engaging at every touchpoint – who says home services have to be boring?!
We're improving our offering
We’ve been working hard behind the scenes, listening to your feedback and putting the work in to bring your ideas and requests to life. So, not only are we unveiling a brand new look, but also some exciting new features!
Track My Repair
Staying up to date on the status of your repair has never been easier.
With our new Track My Repair feature, you can now monitor your repair as it progresses through every stage. From your initial booking right through to getting updates on replacement part orders, you'll be notified at every step. Plus, you'll have access to live chat to contact our team directly!
Brand new membership benefits
We’re proud to have tens of thousands of you as Go Assist Members, making use of your benefits everyday, and we’re thrilled to be extending the benefits on offer even further to show just how grateful we are to have you on board. As well as £40 off all Go Assist services and £20 off boiler servicing, we've built partnerships with the following brands to offer our members exclusive discounts:
Not a member yet? Don’t fret, simply book a repair with us and you’ll be gifted a full year of membership for free! For existing members, we’ll be in touch soon to share the details of how you can get your hands on these great new offers!