Frequently

Asked

Questions

appliance and boiler repair engineers

Your questions answered

Got a question about any of our home services? Whether you want to find out more about pricing, the terms of our services, the types of appliances we repair or even if we cover your local area, we're here to help. Check out our list of frequently asked questions below, or if you want to talk to a member of our team feel free to give us a call on 0333 733 1234.

Repair FAQs

What repair services do you offer?

Our team offers repairs for domestic appliances such as washing machines, dishwashers, fridge freezers, and plumbing, boiler, and electrical faults.

Do you offer installations?

Our engineers can offer installations for plumbing fixtures such as baths, taps or boilers, electrical fixtures such as lights and plug sockets and even appliances such as extractor fans and electric cookers.

How can I book my repair/ installation with Go Assist?

Booking with us is easy - Simply book online via our easy online booking system, or call our Freephone number 0333 733 1234 to speak to one of our friendly advisors.

Are there any scenarios in which you can't offer a repair?

We can repair domestic appliances, and electrical/ plumbing faults based in commercial premises, however, we cannot repair commercial appliances or appliances, electrical and plumbing faults based on boats or in mobile homes.

Where are you based?

We have a nationwide team of appliance engineers, plumbers, electricians and boiler engineers based all over the UK, so no matter where you are - we can get out to you ASAP to help resolve any issue you're facing. 

How much does a repair, installation or service cost?

Our prices start from £89 - but can vary depending on the service required. We're proud to be transparent and upfront about the price of our services - call 0333 733 1234 now for a quick no-obligation quote. 

Can you complete plumbing repairs?

We're proud to have a team of plumbers nationwide that are fully qualified and Gas Safe approved. We're able to fix, service and install boilers, as well as repairing general plumbing issues such as taps, showers, toilets, blocked pipes and drainage issues. We understand that certain plumbing faults can cause huge disruption in the home, which is why we offer an emergency plumbing service that aims to have a plumber on their way to you within 30 minutes of your call!

Are your engineers vetted?

We ensure all our engineers, electricians, and plumbers are fully vetted, reliable, and qualified for the job at hand. If they’re not up to our high standards, we can assure you they won’t be on your doorstep, ringing your doorbell. Browse our wide range of home services below to get your home service booked today!

Do you offer insurance products alongside repairs and installations?

We do offer insurance for some of our product lines, please call us at 0333 733 1234 for more information or complete your booking online, where available, to see your options.